This is a very eye opening, focus centric and powerful classes to be mingle around with almost 42 key person of different industry such as manufacturing, financial, big data, logistics, IOT.
The Tao of Alibaba
We have a talk with Ms Yu Yan. She is one of Alibaba Partner. The class was in Chinese but we have translator to do the English part.
This is some of the take away during the class. A summary from other class member.
- Your best performance today might be the minimum requirement for tomorrow.
- Be and find the best of you.
- The most important objective is to create customer value and the wealth will naturally follow.
- Our mission and vision should be easy to remember and be memorable.
- Customers come first, employees come second and shareholders come third. Customers come first as they are the reason for our existence, employees come second as empowering our employees allow them to serve our customers better and shareholders third since if we serve customers well then shareholder value should be delivered as a result.
- Every decision made to move Alibaba from a B2B business model to a B2B2C business model was made consistent with it's mission, vision and values subject to it's organisational ability and human management. The strategy was to create platforms to empower all market participants to deliver customer value.
- Form a strategy by moving backwards from a point 10 years in the future and seeing how you can move to that point.
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